Extensive Online Documentation
Find out more about Online Documentation and why it could be beneficial to have an elaborate documentation on hand at all times.
Lots of people who start using their first hosting account, or change companies, typically have enquiries with regard to how particular procedures are completed or come across obstacles when setting up different things such as e-mails, website settings, and so on. Because of this, a lot of hosting companies have compiled documentation with frequently asked questions and problems so as to help their clients obtain info swiftly and easily. As a result, the customer service team can concentrate on real issues that particular clients may be encountering, since the solution for the smaller things will already be available on the Internet and clients will be able to resolve them without having to get in touch with the customer care staff. Having comprehensive documentation is quite important, especially for new clients without any previous experience at all, as the web hosting service involves plenty of features and many people can become confused about what to do. A good information repository can both help you execute the tasks that you wish and get to know how the web hosting service works as a whole.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated plans feature extensive technical documentation where you will see info about all the functions that our custom Hepsia Control Panel offers, as well as solutions to various questions and issues that you may experience. All user guides feature exhaustive specifications, which means that you will not have to worry about omitting something in case you are aiming to export a MySQL database, for example. The troubleshooting articles include different viable causes of specific issues and the solution for each one of them, so if you are not able to send emails even though you have the right SMTP server settings, for example, you can quickly discover what the reason could be and recover the problem with two or three clicks in your mail client. As the Hepsia Control Panel offers quite a few features, you will be able to find applicable articles in every section. If you desire to check out all help articles, you can use the Help menu, which is located in the upper right-hand corner of the window.