When you get your own server, you shall have more freedom on what you can install and run when compared to a shared hosting account. With a shared service, you have access only to your own account, so you are not able to install server-side software. Although this is not a concern for most script-driven programs, there are a few which have certain requirements and need specific software to be present on the server either for some additional functionality or for them to work at all. In the event that you have practical experience, you will not have any problems to run the hosting server, but if you do not, you may simply not have the capabilities to manage everything and use the script apps that you want. If that's the case, you are able to use our Installation & Troubleshooting upgrade, and so our system admins can arrange everything for you and help you with any difficulties that you could come across.

Installation and Troubleshooting in VPS Servers

You could add the upgrade with a few clicks whenever you need it and regardless of the VPS servers package deal that you have picked. This can be done either during the order process in case you think that you'll need help from the very beginning or later from the VPS billing Control Panel if you have issues with any program on the server. Our qualified admins can easily install or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade provides one hour of custom work and you could use it whenever you want. The vast majority of tasks take less than that, so the remaining time shall be available for the future and you shall be able to see it within the billing CP all the time. You can use the upgrade as a standalone service or on top of the 30 minutes of custom work which are an element of our Managed Services upgrade.

Installation and Troubleshooting in Dedicated Servers

You'll be able to add the upgrade to any of the dedicated web hosting plans we offer at any time that you need it. If you need any custom work from our admins immediately after your hosting server is prepared, you may acquire the upgrade during the server signup procedure, or if you need something to be performed later, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes 60 minutes work from our admins on your server, so if you face any issues to install a third-party software or some application gives errors and doesn't work the way it is supposed to, our experts will be able to aid you in a very timely manner. If a task takes less than 60 minutes, the remaining time will be available for future tasks and you shall be able to see it in the billing area. This upgrade is perfect if you do not have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the half an hour custom work it features.