If your hosting company supplies live chat support, you are able to speak to an agent in real-time and learn useful information or get a problem resolved timely. The basic advantage of using chat as an alternative to calling to talk with a live person is that you will need only a computer with Internet access, which means that you won't pay any fees in the event that you're in another country or state. Furthermore, it'll be easier to copy and paste details like domain names, usernames or error messages in other words details which are sometimes difficult to provide to the other side on the telephone. The real-time chat is also a much faster way to contact the website hosting service provider's support crew as compared to using a ticketing system. Last, but not least, if some issue requires a little more time to be resolved, you are able to do something else entirely while you wait for support on the live chat, which means that you won't lose time - something that's not possible in case you're on the phone.

Live Chat Support in Semi-dedicated Servers

When you use the live chat support service that we offer with our semi-dedicated plans, you'll be able to find the answers for any questions you have or have various problems dealt with in no time. The service is available each and every day, so you're able to get in touch with a representative even on weekends and holidays. If you are not sure which package would be better for your websites or if our cutting-edge cloud hosting platform covers some system requirements, you can come on the live chat prior to purchasing anything. In case you're a present customer, you will be able to get more details about billing issues, account settings along with a variety of common technical problems you may have, for example if you cannot install an e-mail account in a client on your personal computer. The live chat will save you a considerable amount of time regardless where you are or when you contact us.