Customer Support Channels
A 1–hour Response Guarantee
Our customer service team is educated to instantly take care of all shared website hosting plans users’ inquiries and advice requests. Via our ticket system, you will be able to supply your inquiry and a support team fellow member will go back to you in only maximum one hour. In reality, practice has shown that the usual solution time is 20 mins.
A Top–quality Support Service
Our support service is supplied by a crew of certified specialists who are prepared to reply to your issue straight away. You can easily get in touch with the tech support team team by opening a tech support ticket from your Website Control Panel or by submitting us an email. On business days, you may as well contact us on the phone or make use of the live chatting service.
An Intuitive Help Section
Our Control Panel presents an in depth practical knowledge base that is built–into all parts. In each area, you will find a Help press button which will load for you a selection of step–by–step courses on how to employ a particular function or execute a selected action. Furthermore, we have generated tutorial clips that will help you get a better idea of the Control Panel’s interface.