A 99.9% Server Uptime
The main benefit of developing your very own shared website hosting platform is that you don’t need to worry about compatibility issues – you configure a given set of software tools in such a manner so as to be compatible with a defined set of hardware components. The final outcome is something much more steady and reliable, as there are fewer possible risks of failure. We have built our cloud hosting system using time–tested hardware elements plus a significantly modified version of Security–Enhanced Linux in an attempt to create a fully riskless home for your own personal sites.
That is the reason why, with all our shared website hosting plans packages we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting system, we’ve also built our own internal network in all our datacenters. Everything is based on top–quality hardware components fabricated by Juniper. Also, on each and every router, we’ve placed a firewall with an intricate algorithm as a way to sift all suspicious requests.
Because of this, in each of our datacenter facilities – in our USA data center, in our UK data center, in our FI data center, in our East Europe data center and in our AU data center, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting services in every datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, if it is your cash at risk, you can’t feel really safe. This is why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. If you don’t feel satisfied with our web hosting service or in case you wish to use a more powerful hosting solution, such as a VPS web hosting plans or even a dedicated web hosting plans – you will receive your money back in full, without obscure costs or refund charges.
24/7 Technical Support
When you operate a web hosting firm, your technical support engineers are very important. Because of this, we’ve meticulously handpicked a very proficient team of techs, each with many years of expertise behind his back. Thanks to them, we offer 24x7 support with each of our hosting services.
And not only that, our company offers a 1–hour response time guarantee. All client support tickets are responded to in less than 1 hour and our average ticket response time is just twenty minutes!