Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help Center section built into your Website Control Panel offers a collection of help articles and frequently asked questions. Aimed towards resolving any common issue that you might possibly face, they are written by our support team of experienced technicians.

  • Top quality support service

  • How–To Video Clips

  • We have prepared a selection of how–to video tutorials that detailedly demonstrate how to take care of a typical issue related to your shared website hosting plans account. You can find the tutorials in the Help Center section.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24x7 help desk service and include a one–hour support ticket response time guarantee. Our accomplished techs will be online for you 24x7x365 and will remedy any issue that you could possibly have within less than 60 minutes after the helpdesk ticket submission. In the majority of instances, an answer will be provided to you in less than twenty minutes.