Help and Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Resolution Warranty

  • Our team of specialists will try their best to reply to your service demands within up to 1 hour. If, however, the difficulty you have encountered calls for the help of our Admin =Team,= we’ll address the ticket to the technician in charge and will submit a note to tell you.

  • Top quality support service

  • Top–quality Client Assistance Service

  • We provide you with 24/7 customer help through a lightning fast ticket platform included in your Control Panel. You’ll be able to email us at any time about any of the software applications that come pre–installed on the virtual server, including the chosen OS, the server administration panel and our custom produced Website Control Panel.

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Website Control Panel that will come cost–free along with your virtual server, you’ll find an educational Help zone, incorporating all you need to learn about taking care of your web–sites and programs. We have integrated a wide selection of how to content articles and video courses that present the primary web site managing duties in an understandable form.